Customer Support
The agent handles complex questions and hands over to a human when needed.
More than a chatbotNačítáme…
Answers. Guides. Acts. Converts. AI agents that help customers at every stage of their journey.At every step of the customer journey.
Trusted by
KIVEX provides intelligent web assistance that answers questions, guides customers, and drives business growth.
The agent handles complex questions and hands over to a human when needed.
More than a chatbotEvery customer wants something different. KIVEX helps them find the right solution.
Learn moreTurn searching into action. KIVEX guides customers through your site to the next step.
Explore possibilitiesOne agent for chat, voice and your whole team.
It shows customers what they’re looking for and answers them by voice. Your team gets a clear overview of who’s handling what.
Start for freeThe information is already on your website. KIVEX helps customers find it and guides them to the next step, right on the page.
Try the guideNobody likes typing out a long question. Customers tap and talk, and the agent answers in a natural voice.
Try voiceInvite your team and assign each person a role. Owners, managers, operators, and billing users only see what they need.
Learn moreEvery conversation is feedback. KIVEX Hub shows you what customers ask about, where they get stuck and what your website is missing.





Connect the agent to your data. It answers from your products, orders and documents, not generic knowledge.

Availability
24/7
Answers at night and
on weekends, so nobody
waits until morning.
Resolution
up to 97%
of questions the agent
solves on its own. The rest
go to an operator, in context.
Deployment
in 5 minutes
From connecting your data
to a live agent
on your website.
Try the agent on your own data.
Try itConfigure, deploy and monitor natural, human-sounding agents in 40+ languages, across both chat and voice.
Natural conversation
Agents listen, read and interact just like humans over chat and voice.

Languages
KIVEX speaks 40+ languages. Write in English, it answers in German too.
Guardrails
Set the topics your agent should steer clear of and define clear rules for how it behaves.
Knowledge
KIVEX learns your website, docs and data and answers only from them. It never guesses.KIVEX works with your website, docs and data. It answers from them and never makes things up.
Voices
Pick from premium voices for your agent and make every customer conversation better.
Here's what people most want to know before rolling out KIVEX.
A chatbot answers with pre-written replies in a chat window. KIVEX Agent understands what's on your website, answers by text and voice, and guides customers around your site: it opens the right page and highlights the exact spot the answer came from.A chatbot picks from pre-written replies. KIVEX understands your website, answers by text and voice, and takes customers straight to the right spot.
It doesn't make things up. It says it doesn't have the answer and offers to hand off to one of your colleagues, who sees the whole conversation and picks up right where it left off.It doesn't make things up. It says so plainly and hands the conversation to your colleague.
No. It loads as a very small bundle, independently of the rest of the page, so it has no noticeable impact on your site's speed.No. It loads separately as a small bundle, with no noticeable impact on speed.
No problem. We'll walk you through setup and help you launch your agent, or you can simply paste a short snippet into your site.No problem. We'll help you launch, or you just paste a short snippet.
Yes. When a conversation turns into an inquiry, the agent asks for contact details and passes them on to you, along with the full conversation, so you know exactly what they were interested in.Yes. When someone's interested, it asks for their contact details and sends them to you with the full conversation.
Data is kept separate for each customer and processed in compliance with GDPR.
Have another question?
Ask the agent right here on this page. It'll answer straight away.
Enter your URL, the agent works through your site on its own, and you just review what it learned. Go live when you're happy with it.
No credit card requiredLive in minutesNo developer needed